‘Under Pressure’: Federal Officials Face Financial-Aid Officers Grappling With the FAFSA Crisis

By Eric Hoover

Ohio Democratic gubernatorial candidate Richard Cordray speaks to the audience after conceding defeat to Republican candidate Mike DeWine during the Ohio Democratic Party election night watch party, Tuesday, Nov. 6, 2018, in Columbus, Ohio.

John Minchillo, AP
Richard A. Cordray
Acknowledging the rollout has been “a major challenge,” Federal Student Aid leaders were met with feelings of frustration, worry, and even some gratitude as they spoke at a national conference.

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